Refund Policy

Last Updated: March 5, 2025

Thank you for purchasing the meraSaaS Starter Kit. This Refund Policy outlines our stance on refunds for our digital product. Please read this policy carefully before making a purchase.

1. No Refund Policy

We maintain a strict no-refund policy for the following reasons:

• The meraSaaS Starter Kit is a digital product that cannot be returned or reclaimed once delivered.
• Upon purchase, you gain immediate access to the complete source code via a private GitHub repository.
• The nature of digital products makes it impossible for us to verify whether you have retained copies of the code after requesting a refund.
• We provide a comprehensive live demo that allows you to evaluate the product's functionality before purchase.
• The product description, documentation, and feature list clearly communicate what is included in the starter kit.

2. Pre-Purchase Due Diligence

To ensure the meraSaaS Starter Kit meets your requirements, we encourage you to:

• Review the live demo thoroughly at https://merasaas.com/
• Read the product description, features list, and FAQ on our website
• Understand the technical requirements and third-party services needed
• Check the compatibility with your development environment

3. Exceptions

While we maintain a no-refund policy, we may consider exceptions in the following extremely rare circumstances:

• If there is a severe technical issue with the repository access mechanism that prevents you from accessing the code, and our support team cannot resolve it within 7 days of your purchase.
• If the product is found to be substantially different from its advertised features and functionality (not including minor styling differences or specific implementation details).

In these cases, please contact us with detailed information about the issue. Each request will be evaluated on a case-by-case basis.

4. Support and Updates

While we do not offer refunds, we do provide:

• Comprehensive documentation to help you set up and customize the starter kit
• Repository access with any future updates to the codebase

5. Purchase Acknowledgment

By purchasing the meraSaaS Starter Kit, you acknowledge that:

• You have reviewed the demo and product details
• You understand this no-refund policy
• You accept that once payment is made and repository access is granted, no refund will be issued

6. Changes to This Policy

We reserve the right to update or change our refund policy at any time. Any changes will be effective immediately upon posting the updated policy on this page, with the "Last Updated" date revised accordingly.

7. Contact Us

If you have any questions about this Refund Policy, please contact us at support@merasaas.com.